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Customer Communication
Questions (5)
What top 3 communication skills do you feel are necessary when communicating with customers over the phone?
1 answer
asked by
ANSWERS 2024
38 views
You are given a long text to read to customers who sign up for a medical
service. This text makes your calls go on for longer
1 answer
asked anonymously
18 views
When should you send a customer an email?
(Select two that apply) A.When the customer has already resolved their issue. B.When
1 answer
asked anonymously
30 views
Should businesses be expected to disclose when customers interact with chatbots as opposed to real humans? Why or why not?
1 answer
asked by
quick check
12 views
Question 1 (SO 1, AC 1)
Assume you have been employed as an IT Technician who deals directly with corporate clients on a daily
1 answer
asked anonymously
6 views
Subcategories (4)
Email communication
Phone Communication Skills
Professional Communication
Reading the Text
Parent Categories (2)
Communication
Ethics