practical periods of work. Plan should be presented to rest of class with a mind map. Mind map should include

the following information:

1. How you intend to encourage and contribute to team work,

2. Personal ground rules around interpersonal relationships in the workplace,

3. Strategy for identifying and managing possible conflicts.

4. Strategy for communication in the workplace

5 How you plan to investigate organisational culture

6. List of potential customers within the workplace

7. List of possible external customers

8 List of people you can ask for advice, support or resources

9. Personal strategies around enhancing organisational image through professionalism

10. Ground rules around confidentiality and electronic data protection

Here is a mind map presenting a plan for practical periods of work:

1. Encouraging and Contributing to Teamwork:
- Actively communicate and listen to team members
- Offer assistance and support to team members
- Participate in team discussions and decision-making processes
- Recognize and appreciate the contributions of others

2. Personal Ground Rules for Interpersonal Relationships:
- Treat everyone with respect and professionalism
- Avoid gossip and negative talk about colleagues
- Be open-minded and considerate of others' perspectives
- Maintain a positive and constructive attitude

3. Strategy for Identifying and Managing Conflicts:
- Foster open communication channels
- Encourage conflict resolution through dialogue and compromise
- Seek mediation or support from supervisors if needed
- Focus on finding solutions rather than placing blame

4. Strategy for Communication in the Workplace:
- Use clear and concise language when conveying ideas
- Choose appropriate communication channels (email, meetings, etc.)
- Respond to messages and inquiries in a timely manner
- Practice active listening to ensure effective understanding

5. Investigating Organizational Culture:
- Observe and analyze the behaviors and values demonstrated by employees
- Engage in conversations with colleagues to understand the shared beliefs and attitudes
- Attend company events or training sessions that promote organizational culture
- Review company documents, such as mission statements and policies

6. Potential Customers within the Workplace:
- Identify colleagues or departments who require your support or products
- Offer your services to other teams or individuals within the organization
- Collaborate with different departments to enhance your understanding of their needs

7. Possible External Customers:
- Research and identify potential businesses or individuals who could benefit from your product or service
- Network and attend industry events to connect with potential customers
- Utilize online platforms or directories to find potential customers in your industry

8. People to Seek Advice, Support, or Resources from:
- Managers or supervisors within the organization
- Experienced colleagues who have faced similar challenges
- External mentors or industry experts
- Professional associations or online communities

9. Personal Strategies for Enhancing Organizational Image through Professionalism:
- Maintain a neat and professional appearance
- Demonstrate punctuality and reliability in meeting deadlines
- Continuously improve technical and interpersonal skills
- Collaborate with colleagues to create high-quality work

10. Ground Rules for Confidentiality and Electronic Data Protection:
- Handle and store confidential information securely
- Adhere to company policies regarding information sharing
- Use strong passwords and secure computer practices
- Respect the privacy of colleagues and avoid sharing sensitive information.