Discuss the impact that the behaviour of the reception desk clerks (who assist Isabel Edwards in selling fake doctors’ notes) may have on organisational ethics at Good Heart Hospital.
The behaviour of the reception desk clerks selling fake doctors' notes at Good Heart Hospital raises serious ethical concerns for the organization. This unethical behavior could have several negative impacts on the hospital's reputation, employee morale, patient trust, and overall organizational ethics.
First and foremost, the actions of the reception desk clerks undermine the hospital's integrity and credibility. Selling fake doctors' notes goes against the standards of honesty and integrity that are expected of healthcare professionals. This unethical behavior can damage the hospital's reputation and erode trust with both patients and the community at large.
Additionally, this kind of behavior sets a dangerous precedent for other employees within the organization. If reception desk clerks are engaging in unethical practices, it may signal to other employees that similar behavior is acceptable. This could lead to a culture of dishonesty and unethical behavior within the hospital, ultimately compromising patient care and the hospital's mission.
Moreover, the sale of fake doctors' notes could have serious legal implications for the hospital. If patients use these notes to obtain time off work or avoid other responsibilities, it could result in legal consequences for the hospital. The hospital could face lawsuits for facilitating fraudulent behavior, further tarnishing its reputation and potentially leading to financial repercussions.
Overall, the behavior of the reception desk clerks selling fake doctors' notes at Good Heart Hospital poses a significant threat to the organization's ethical standards. It is imperative that the hospital take swift and decisive action to address this unethical behavior, uphold its values of honesty and integrity, and restore trust with patients and the community.