References on active listening
Active listening is a communication skill that involves fully concentrating on what is being said rather than just passively hearing the message of the speaker. It involves listening with all senses and giving full attention to the speaker. Below is a list of references that include books, articles, and research studies on the topic of active listening, suitable for various levels of inquiry:
**Books:**
1. Rogers, C. R., & Farson, R. E. (1957). "Active Listening." In Newman, R. G., Danziger, M. A., & Cohen, M. (Eds.), "Communicating in Business Today." Harvard University, Division of Research, Graduate School of Business Administration.
2. Bolton, R. (1986). "People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts." Touchstone.
3. Burley-Allen, M. (1995). "Listening: The Forgotten Skill - A Self-Teaching Guide." John Wiley & Sons.
4. Kline, N. (1999). "Time to Think: Listening to Ignite the Human Mind." Cassell.
5. McKnight, J. (2016). "The Listening Life: Embracing Attentiveness in a World of Distractions." IVP Books.
**Academic Articles:**
1. Wolvin, A. D., & Coakley, C. G. (1991). "A Listening Taxonomy." In Purdy, M., & Borisoff, D. (Eds.), "Listening in Everyday Life: A Personal and Professional Approach." University Press of America.
2. Janusik, L. A., & Wolvin, A. D. (2018). "Listening intelligence: Assessing the cognitive aspects of listening." Communication Education, 67(3), 308-326.
3. Bodie, G. D. (2011). "The Active-Emphatic Listening Scale (AELS): Conceptualization and evidence of validity within the interpersonal domain." Communication Quarterly, 59(3), 277-295.
4. Brownell, J. (1996). "Listening: Attitudes, Principles, and Skills." Allyn & Bacon.
**Online Resources:**
1. MindTools (n.d.). "Active Listening - Hear What People are Really Saying." Retrieved from https://www.mindtools.com/CommSkll/ActiveListening.htm.
2. SkillsYouNeed (n.d.). "Active Listening." Retrieved from https://www.skillsyouneed.com/ips/active-listening.html.
3. HelpGuide.org (2021). "Effective Communication." Retrieved from https://www.helpguide.org/articles/relationships-communication/effective-communication.htm.
**Researches:**
1. Jones, S. M., Bodie, G. D., & Hughes, S. D. (2019). "The impact of mindfulness on empathy, active listening, and perceived provisions of emotional support." Communication Research, 46(6), 838-865.
2. Itzchakov, G., & Kluger, A. N. (2018). "The power of listening in helping people change." Harvard Business Review. Retrieved from https://hbr.org/2018/05/the-power-of-listening-in-helping-people-change.
3. Duncan, H. F., & Moriarty, D. O. (2006). "Practicing Skills and Competencies Required for Effective Listening." Journal of Education for Business, 81(6), 347.
Remember that these references are not exhaustive, and there may be many other valuable resources available. The field of communication is broad and constantly evolving, so staying up-to-date with current research is beneficial.