Identify one way in which the role of the agency and the product or service it regulates or oversees affects consumer choice in the health care marketplace.

Identify health care costs for consumers.
Identify factors that contribute to the consumer’s choice of providers.
Ok, I have to cover this section and I have my first two points done, however I need some help on the last point, I have google the point to find articles on the case, however it take me to essays to buy. Thanks

Identify factors that contribute to the consumer’s choice of providers.

proximity
friends' recommendations
convenience of hours
quality of service