A major hotel chain keeps a record of the number of mishandled bags per 1 000 customers. In a recent year, the hotel chain had 4.06 mishandled bags per 1 000 customers. Assume that the number of mishandled bags has a Poisson distribution. What is the probability that in the next 1 000 customers, the hotel chain will have no mishandled bags?


0.0254


0.0687


0.0256


0.0172


0.0025

The probability of having no mishandled bags in a Poisson distribution with 4.06 mishandled bags per 1000 customers is given by the formula:

P(X = 0) = (e^(-λ) * λ^0) / 0!

Where λ is the average number of mishandled bags per 1000 customers.

In this case, λ = 4.06. Thus, the probability can be calculated as:

P(X = 0) = (e^(-4.06) * 4.06^0) / 0!

P(X = 0) = (e^(-4.06) * 1) / 1

P(X = 0) = e^(-4.06)

P(X = 0) = 0.0172

Therefore, the probability that in the next 1,000 customers, the hotel chain will have no mishandled bags is 0.0172 or 1.72%.

Hence, option "0.0172" is the correct answer.