In which phase of the marketing plan development process would a researcher expect to do the majority of their analysis work?

(1 point)
Responses

gathering data

gathering data

interpreting data

interpreting data

taking action

taking action

developing a plan

interpreting data

Which is an example of a company behaving unethically in the process of conducting market research?

(1 point)
Responses

a company that sends an email survey to existing customers with a clever subject line

a company that sends an email survey to existing customers with a clever subject line

a company that conducts supposedly “independent” phone surveys that include negative claims about a competitor’s product

a company that conducts supposedly “independent” phone surveys that include negative claims about a competitor’s product

a text messaging research campaign that contacts shoppers who’ve agreed to receive text surveys

a text messaging research campaign that contacts shoppers who’ve agreed to receive text surveys

a marketing firm that holds a focus group for a client who doesn’t want to be identified, because it could affect the results

a marketing firm that holds a focus group for a client who doesn’t want to be identified, because it could affect the results

a company that conducts supposedly “independent” phone surveys that include negative claims about a competitor’s product

Kayak innovator Oru had a vision of making the water more accessible for all. After conducting extensive market research, they produced a foldable fleet of attractive kayaks, compact and light weight, that don’t compromise on safety or performance. In short, they made the perfect product for their users. Which aspect of product development did the Oru team MOST excel at?

(1 point)
Responses

Creating brand loyalty among early adopters

Creating brand loyalty among early adopters

Designing both a core and augmented product

Designing both a core and augmented product

Understanding the potential of new technology

Understanding the potential of new technology

Consulting with customers to understand their needs

Consulting with customers to understand their needs

Pei and Alex are still in the early stages of planning their new real estate investment business. In addition to doing research on their own, they’ve hired a small market research firm to help them better understand the industry and the market. Which type of market research are they MOST likely performing?

(1 point)
Responses

primary

primary

causal

causal

descriptive

descriptive

secondary

secondary

Market research activities fall into two broad categories: _____ and _____.

(1 point)
Responses

primary, exploratory

primary, exploratory

description causation

description causation

data collection, analysis

data collection, analysis

secondary, online

Margaret recently took an online marketing survey that popped up while she was in the middle of shopping for a camping tent. The survey asked her to rate three different payment options for a popular tent model. Based on that question, what kind of research was the survey MOST likely focused on?

(1 point)
Responses

pricing research

pricing research

sales research

sales research

customer research

customer research

market research

pricing research

primary