The managers of Dragon Tree Gaming Inc. have found that their Game Guides, employees who act as real-time help for players, cannot keep up with large numbers of gamers at certain hours of the day. They want to keep attracting more gamers, but some employees have suggested a cap of the number of players during peak hours.

Question

The managers of Dragon Tree Gaming Inc. have found that their Game Guides, employees who act as real-time help for players, cannot keep up with large numbers of gamers at certain hours of the day. They want to keep attracting more gamers, but some employees have suggested a cap of the number of players during peak hours.

Use the passage to answer the question.
Instead of turning away gamers, what could the company do to increase productivity and keep growing?

buy bigger desks for workers
buy bigger desks for workers

hire more Game Guides
hire more Game Guides

build a new lunchroom
build a new lunchroom

require health training for employees
require health training for employees

Answer 1

implement an AI chatbot system to assist players during peak hours. A chatbot can help answer common questions and provide support to players, allowing the Game Guides to focus on more complex issues and provide a higher level of customer service. This can help increase productivity and accommodate a larger number of gamers without needing to turn them away.