1.1 Ask four (4) interview questions (the three shortlisted candidates should not see the questions).
i. 2 Situational questions
a. Situational questions focus on the candidate’s ability to project what his/her
behaviour would be in a given situation, e.g. “How would you, as a supervisor,
respond to a subordinate coming to work late for three days in a row?”
b. Can you describe a time when you had to handle a difficult client or customer? How did you handle the situation and what was the outcome?
ii. 2 Behavioral questions
a. Can you give an example of a time when you had to work on a team project with tight deadlines? How did you prioritize tasks and ensure the project was completed on time?
b. How do you handle conflicts with coworkers or team members? Can you provide an example of a time when you successfully resolved a conflict in the workplace?