How to properly report that the device is malfunctioning in a healthcare system.
short answer
1. Clearly state what the issue is: Describe the malfunction in detail and be specific about what is not functioning properly.
2. Provide relevant information: Include any error messages, warning signs, or abnormal behavior that you have observed.
3. Document the impact: Explain how the malfunction is affecting the healthcare system, patient care, or other critical functions.
4. Report promptly: Notify the appropriate personnel or department as soon as possible to ensure a swift response and resolution to the issue.
5. Follow up: Make sure to follow up with the responsible party to ensure that the malfunction is being addressed and resolved effectively.