1. Work as a team to complete this activity.
2. Brainstorm and make a list of potential conflict scenarios that could occur in your workplace
amongst team members. Now select one of the scenarios and role-play it. It should not last longer than 1 minute.
3. 4. Present the role-play scenario once all the way through to the rest of the class.
5. Then start again and go through the scenario a little more slowly. Allow different class members to 'pause' the scenario and make suggestions on what could be done differently / could have been done differently to manage this conflict
6. Record key-notes on the team's role-play scenario, and the key strategies recommended for managing the conflict.
7. Discuss as a team what you learned from the role-play scenario and the suggestions made by classmates. Reflect on how you can apply these strategies in real-life situations at work.
8. Identify potential warning signs of conflict in the workplace and create a plan for early intervention and resolution.
9. Practice active listening and effective communication skills within the team to prevent conflicts from escalating.
10. Set up regular check-ins or meetings to address any emerging conflicts and ensure that team members feel heard and supported.
11. Reflect on the importance of teamwork and collaboration in resolving conflicts and achieving common goals in the workplace.
12. Celebrate successes and milestones as a team to strengthen relationships and build a positive work environment.