use this info to awnser these questions: Actions that are available to you:
Opening a thread, closing a thread, replying to a thread, anonymously replying to a thread, access to the art channel, "?bugs" command that displays a list of common bug reports and response answers, canned responses list, display modmail logs for a user
Actions that are not available to you:
Muting a user, banning a user, kicking a user, blacklisting a user from making threads. first question: A user messages Modmail reporting a bug in one of our games. What do you do?