Question 2 (Marks: 50)

In this section, the goal is to provide Thabo with comprehensive information about computers and their components, ensuring he gains a clear understanding of their functionality. Additionally, the explanation will cover how incorporating computers and their components can benefit the bakery in its day-to-day operations, such as inventory management, sales tracking, and customer interactions.

Q.2.1
Identify four (4) main components of a computer, specifically , then provide an explanation with reference to Thabo’s bakery and its unique operational requirements.

Note: Evidence of research is necessary
(12)
Q.2.2
Thabo’s bakery currently exclusively accepts cash payments. Recommend two alternative payment methods for the bakery, specifying two advantages and two disadvantages for each chosen payment method.

Note: Evidence of research is necessary
(10)


5 / 5
Q.2.3
Considering the digital age and the desire to enhance customer interactions; propose a computer device you recommend for Thabo’s bakery to implement a customer-friendly approach, allowing patrons to browse the bakery's catalogue and place orders conveniently.

Include the following specifications in your answer and a picture of the recommended device as well as provide justification for this recommendation.
· The make and model
· Memory type and capacity
· Processor type and capacity
· Hard drive type and capacity
· Screen size
· Cost of the device
· Operating system

IMPORTANT: Evidence of research is necessary.
(15)

Q.2.4
In the context of Thabo’s bakery, identify three factors from which computers derive their power.
(3)

Q.2.5
Distinguish between operating and application software. In your answer provide:
· two examples of operating software for PCs,
· two examples of application software for PCs and application software for mobile devices.

Q.2.1

Four main components of a computer are:
1. Central Processing Unit (CPU) - The CPU is like the brain of the computer, responsible for carrying out instructions from programs and processing data.
In Thabo's bakery, a powerful CPU will be essential for conducting inventory management efficiently, processing sales transactions quickly, and running software for customer interactions smoothly.

2. Random Access Memory (RAM) - RAM is the short-term memory of a computer, used to store data that is being actively used or processed.
In a bakery setting, sufficient RAM is crucial for running multiple applications simultaneously, such as inventory management software, point-of-sale systems, and customer ordering platforms.

3. Storage Drive - Storage drives, such as Hard Disk Drives (HDD) or Solid State Drives (SSD), are used to store data long-term.
For Thabo's bakery, a reliable and fast storage drive is necessary for storing inventory data, sales records, and customer information securely.

4. Graphics Processing Unit (GPU) - The GPU is responsible for rendering graphics and visuals on the computer monitor.
In Thabo's bakery, a capable GPU is essential for displaying visually appealing product catalogs, customer interfaces, and marketing materials.

Q.2.2
Two alternative payment methods for Thabo's bakery could be:
1. Mobile Payment Apps (e.g., Apple Pay, Google Pay)
Advantages: Faster transactions, convenient for customers without cash, secure payment processing
Disadvantages: Requires compatible devices, potential transaction fees for the bakery

2. Contactless Card Payments
Advantages: Faster than cash transactions, reduces the risk of handling physical money, preferred by customers for hygienic reasons
Disadvantages: Requires investment in card terminals, possible transaction fees for the bakery

Q.2.3
I recommend the Apple iPad (10.2-inch, Wi-Fi, 32GB) for Thabo's bakery based on the following specifications:
- Make and Model: Apple iPad
- Memory: 32GB
- Processor: Apple A12 Bionic chip
- Hard Drive: No specific hard drive since iPads use flash storage
- Screen Size: 10.2 inches
- Cost: Approximately $329
- Operating System: Apple iPadOS

Justification: The Apple iPad provides a user-friendly interface for customers to browse the bakery's catalogue, place orders, and interact seamlessly. The compact size, high-resolution display, and smooth performance of the device make it ideal for enhancing customer interactions and convenience.

Q.2.4
Three factors from which computers derive their power in the context of Thabo's bakery are:
1. Electricity - Computers require a power source to operate, typically from an electrical outlet.
2. Processor - The CPU processes instructions and data to perform tasks.
3. Memory - RAM and storage drives provide the storage and access to data needed for computing tasks.

Q.2.5
Operating software for PCs:
1. Windows 10
2. macOS

Application software for PCs:
1. Microsoft Office Suite
2. Adobe Creative Suite

Application software for mobile devices:
1. Instagram
2. Uber