This is the type of customer who becomes angry when they can't get what they want. If the salesperson comes across this type of customer, they can use a variety of skills to calm them down such as asking if they want to see the manager or listening to the customer to see if there's a way to solve their ' problem. What type of customer is being described here?

(1 point)
difficult customer
O uneasy customer
• undecided customer
• creative customer