aKathryn listens to a new band her friend recommended to her. At first, she hates what she’s hearing and is frankly bored by it. She turns off the music and does something else. Later, she discovers she can’t get the music out of her head, and she listens to it over and over. Each time she listens, she hears more and more that she likes. What principle of active listening BEST matches Kathryn’s behavior?

1. listen more than once

2. practice active listening

3. remove distractions

4. try not to judge the music