Your friend may be thinking you’ve had a similar experience and will have advice for them. They probably need your support in figuring out what steps they need to take in order to do better next time.

Possible Answers:
Sympathy
Empathy

Understanding

Compassion
Encouragement
Guidance
Listening
Validation
Nonjudgmental support
Reassurance

Possible Answers:

Empathy
Sympathy

Yes, empathy and sympathy are both important forms of support that you can offer to your friend in this situation. Empathy involves understanding and sharing the feelings of another person, while sympathy involves feeling compassion or sorrow for someone else's situation. Both can be beneficial in helping your friend feel understood and supported.