Add to the following a getaway on your expense would also be nice since I bought this critical matter to your attention

Due to your non-refundable policy, I was unable to afford to go elsewhere for the duration of my stay. Therefore, I am requesting a full refund as compensation for the numerous issues I encountered during my stay. The lack of adherence to your own policies and the presence of safety hazards in the room are not acceptable and warrant a full refund.


Additionally, a getaway on your expense would also be nice since I bought this critical matter to your attention. Thank you for your prompt attention to this matter.