Work as a team to complete this activity.
2. Brainstorm and make a list of potential conflict scenarios that could occur in your workplace amongst team members.
3. Now select one of the scenarios and role-play it. It should not last longer than 1 minute. 4. Present the role-play scenario once all the way through to the rest of the class.
5. Then start again and go through the scenario a little more slowly. Allow different class members to 'pause' the scenario and make suggestions on what could be done differently / could have been done differently to manage this conflict.
6. Record key-notes on the team's role-play scenario, and the key strategies recommended for managing the conflic
t.
7. Discuss as a team what the key takeaways are from this activity and how you can apply these strategies to effectively manage conflicts in your workplace in the future.