Taylor owns a health food store and maintains a blog that her customers can use to find health tips, information on the products that she sells, and other health-related content. By consistently delivering value to her customers, following up with them, and asking for feedback, Taylor is building a positive customer-relationship and growing her business. What is this business strategy that Taylor is using called?
A. social media influencers
B. window displays
C. thinking short term
D. solving problems