You recently purchased a appliance from a store in another city. Upon reaching home, you discovered that the applicance is faulty. Write a letter of complaint to the manager of the store with planning
[Your Name]
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]
[Date]
[Manager's Name]
[Store Name]
[Store Address]
[City, State, Zip Code]
Dear [Manager's Name],
I am writing to express my disappointment with a recent purchase I made at your store. On [date of purchase], I bought a [name of appliance] from your store located in [city]. However, upon reaching home and attempting to use the appliance, I discovered that it is faulty.
I am extremely disappointed and frustrated by this situation as I expected a functioning appliance given the reputation of your store. As a loyal customer, I have always relied on your store for quality products and great customer service. However, this experience has left me feeling let down.
I would like to request a replacement or a refund for the faulty appliance as soon as possible. I believe it is only fair to receive a working product considering the inconvenience and disappointment this has caused me. I have attached a copy of my receipt for your reference.
I hope you can resolve this matter promptly and restore my faith in your store. Please let me know how you plan to address this issue and when I can expect a resolution. I can be reached at [phone number] or [email address] if you require any further information.
Thank you for your attention to this matter. I look forward to hearing from you soon.
Sincerely,
[Your Name]