Knowledge workers are not required to know:

Question 4 options:

How data is converted to information and eventually to business intelligence

How data is collected

How to design transactional-processing systems

How data and information should be used to gain a competitive advantage

How to design transactional-processing systems

A comprehensive framework called the ____ was created by Harvard Business School’s Michael Porter for analyzing an organization, its position in the marketplace, and how information systems could be used to make the organization more competitive.

Question 5 options:

Five Forces Model

Six Sigma Model

Three Pyramid Model

Four Resources Model

Five Forces Model

n a management information system, structuring the data component to define what type of data is collected and in what form is usually easy if an organization has _____.

Question 6 options:

defined its strategic goals, objectives, and critical factors

laid out the cause of any past failure due to conflicting objectives and indefinite targets

focused on its competitors in the market rather than on the critical success factors

employees who are aware of the current marketing strategies

defined its strategic goals, objectives, and critical factors

_____ is a social networking and short-messaging service.

Question 7 options:

Twitter

Yahoo

Bing

Baidu

Twitter

In the context of using information technologies for a competitive advantage, a top-line strategy focuses on:

Question 8 options:

helping different market segments achieve technological advancement.

improving efficiency by reducing overall costs.

refining operations by using latest technologies.

increasing revenue by selling existing products to new customers.

increasing revenue by selling existing products to new customers.

Which decision is supported by a logistics information system (LIS)?

Question 9 options:

Predicting an organization’s future personnel needs

Minimizing capital investment risks

Determining portfolio structures

Selecting the best modes of transportation