client is starting the tax preparation process and contacts you because they are getting overwhelmed and confused.
What is the most likely issue the client is first experiencing?
A
They are having issues installing the tax preparation software or accessing the online version.
B
They are having difficulty importing their prior year's tax information.
C
They are unsure of which tax forms they need to complete.
D
They are unsure how to navigate the personal information section of the tax preparation software.
C
They are unsure of which tax forms they need to complete.