2.1 Explain the role of the PQT, QIT, QC and DPA (10)
The PQT, QIT, QC, and DPA play important roles in ensuring the quality and compliance of products or services.
1. Product Quality Team (PQT): The PQT is responsible for setting and maintaining quality standards for a product or service. They ensure that the product meets customer expectations and regulatory requirements. The PQT develops quality control processes, conducts inspections and audits, and implements corrective actions when necessary. They also collaborate with other departments to identify areas for improvement and implement quality improvement initiatives. The PQT plays a critical role in assuring the overall quality of a product or service.
2. Quality Inspection Team (QIT): The QIT is responsible for conducting inspections and quality checks on products or services at various stages of production or delivery. They verify that the product meets the defined quality standards and specifications. The QIT performs visual inspections, tests, and measurements to identify any defects or non-conformities. They also document their findings and communicate them to the appropriate stakeholders. The QIT helps ensure that only products or services that meet the defined quality standards are released to the customers.
3. Quality Control (QC): Quality Control refers to the processes and activities that are implemented to monitor and control the quality of products or services. QC includes various techniques and tools such as statistical process control, quality checks, sampling, and data analysis. The QC team ensures that the production or service delivery processes are consistent and meet the required quality standards. They identify and address quality issues, implement quality improvement measures, and ensure compliance with regulatory requirements. QC plays a crucial role in maintaining consistent product or service quality.
4. Defect Prevention and Analysis (DPA): The DPA team is responsible for analyzing defects and finding ways to prevent their occurrence in the future. They conduct root cause analysis to identify the underlying causes of defects and non-conformities. The DPA team uses various problem-solving tools and techniques to understand the reasons behind defects and devise preventive actions. They collaborate with other teams to implement process improvements and develop controls to prevent similar defects from recurring. The DPA team helps to continuously improve the quality of products or services by addressing underlying issues and preventing defects from happening.