Leo and Sandy are having a disagreement over who should take the lead on a presentation. Leo feels that he has more experience and expertise, while Sandy thinks that she has more charisma and creativity. They start to argue and insult each other, and go to their supervisor for arbitration. The supervisor, trying to de-escalate and find a win-win solution, does the following:
Asks both Leo and Sandy which outcomes of the presentation are critical to achieve, separating the “people” from the “problem” and focuses on individual interests.
Looks for opportunities for both Leo and Sandy to lead different parts of the presentation, allowing both Leo and Sandy to win
Asks both Leo and Sandy what they think would be a fair compromise, creating objective fairness criteria
The supervisor has used the four principles of ___________negotiation to resolve the argument between Leo and Sandy.
Group of answer choices
Distributive
Integrative
Collaborative
Emotional