If a consumer wanted to find a trustworthy insurance company, should they contact the Better Business Bureau (BBB) or the Consumer Financial Protection Bureau (CFPB)?(1 point) Responses Both organizations have some information as the BBB provides letter grades for company performance and provides access to complains while the CFPB also allows complaints and can issue fines. Both organizations have some information as the BBB provides letter grades for company performance and provides access to complains while the CFPB also allows complaints and can issue fines. Consumers can file a complaint with the Consumer Financial Protection Bureau but not the Better Business Bureau. Consumers can file a complaint with the Consumer Financial Protection Bureau but not the Better Business Bureau. The consumer is better off only researching the company with the Better Business Bureau The consumer is better off only researching the company with the Better Business Bureau Consumers cannot file a complaint with the Consumer Financial Protection Bureau nor the Better Business Bureau.
Both organizations, the Better Business Bureau (BBB) and the Consumer Financial Protection Bureau (CFPB) have some information that can help a consumer find a trustworthy insurance company. The BBB provides letter grades for company performance and provides access to complaints, allowing consumers to see how well a company is performing and what issues others have had with them. On the other hand, the CFPB also allows consumers to file complaints and can issue fines, providing a mechanism for consumers to report any issues they have had with an insurance company.
Therefore, the correct response is: Both organizations have some information as the BBB provides letter grades for company performance and provides access to complaints while the CFPB also allows complaints and can issue fines.