What kind of technology allows salespeople to keep track of customers, prospects, and suppliers so they can sell to more customers and improve the level of service offered? (1 point) Responses point of sale systems point of sale systems quote and proposal systems quote and proposal systems customer relationship management systems (CRMs) customer relationship management systems (CRMs) inventory release systems
A customer may find out about a company’s products or services from an ad, a rating website like Yelp, or through the company's site. What are all of these known as? (1 point) Responses customer proposals customer proposals customer management customer management customer touchpoints customer touchpoints customer turnover
