How can assumptions based on unclear language and appearance be damaging in a professional setting, as shown in the case study? choose the correct one from the following

Assumptions based on unclear language and appearance should be critically reviewed to resolve the ambiguity.  

Misunderstandings caused by unclear language and appearance are easily resolved and should have no lasting impact in a professional setting. 

Professional decisions based on assumptions make the decision-maker seem incompetent. 

Assumptions based on unclear language and appearance can create bias and prejudice.

Assumptions based on unclear language and appearance can create bias and prejudice.