SECTION B: TRUE/FALSE QUESTIONS [10 MARKS]
1. Intermediaries bridge the gap between the consumer and the organization.
2. Values determine how decisions we make affect other people.
3. A system is a set of interdependent components that function as a whole.
4. Planning can eliminate change.
5. Management is a process of getting things done through other people in order to achieve organizational objectives.
6. A good leader does not adopt different styles to influence subordinates under different conditions.
7. Leaders take ownership, while Managers take responsibility.
8. Benchmarking can be used to measure an organization’s performance.
9. A divisional manager is an example of supervisory Management.
10. Grapevine is formal communication.
1. True
2. True
3. True
4. False
5. True
6. False
7. True
8. True
9. False
10. False
1. True - Intermediaries, such as distributors or retailers, help connect consumers to organizations by facilitating the exchange of products or services.
2. True - Values guide our decision-making process and consider how our actions may impact others.
3. True - A system consists of various components that work together and rely on each other to function as a unified whole.
4. False - Planning helps organizations anticipate and adapt to change, but it cannot eliminate change altogether.
5. True - Management involves coordinating and directing others to achieve organizational goals.
6. False - Effective leaders may employ different leadership styles depending on the situation and the needs of their subordinates.
7. True - Leaders are typically seen as taking ownership and providing inspiration, while managers focus on organizing and maintaining responsibility for tasks and objectives.
8. True - Benchmarking is a process of measuring an organization's performance against industry standards or best practices.
9. True - A divisional manager is a middle-level manager responsible for overseeing a specific division or department within an organization, which falls under supervisory management.
10. False - Grapevine refers to informal communication channels, such as rumors or unofficial conversations, rather than formal communication.