Customer service is important because it gives a positive impression to present and future clientele and keeps customers willing to come back again.
Responses
True
False
True
True
The correct response is: True
Explanation: Customer service is indeed important because it plays a crucial role in creating a positive impression on customers, both present and future. A business that provides exceptional customer service makes customers feel valued, satisfied, and more likely to return for repeat business. It also helps in building customer loyalty and positive word-of-mouth, which can attract new clientele. On the other hand, poor customer service can have a detrimental effect on a company's reputation and lead to customer dissatisfaction and loss of business. Therefore, investing in good customer service is essential for business success.