What is a common characteristic of careers in the Information Support and Services pathway? Choose all answers that are correct.
Question 1 options:
require graphic design skills
require customer service skills
require good communication skills
require an understanding of computer and network systems
require an understanding of business principles
require customer service skills
require good communication skills
require an understanding of computer and network systems
require an understanding of business principles
To determine the common characteristic of careers in the Information Support and Services pathway, we need to analyze the options provided and select the correct ones.
1. "Require graphic design skills": Careers in the Information Support and Services pathway generally do not require graphic design skills. This option is not correct.
2. "Require customer service skills": Customer service skills are commonly required in careers related to information support and services. Helping users with technical issues or answering inquiries often requires strong customer service skills. This option is correct.
3. "Require good communication skills": Communication skills are essential in the Information Support and Services pathway since professionals in this field often interact with clients or colleagues to troubleshoot and provide technical support. This option is correct.
4. "Require an understanding of computer and network systems": Careers in the Information Support and Services pathway revolve around information technology and computer systems. Having a solid understanding of computer and network systems is a fundamental requirement. This option is correct.
5. "Require an understanding of business principles": While knowledge of business principles can be beneficial for certain roles within the Information Support and Services pathway, it is not a common characteristic. This option is not correct.
Therefore, the correct answers are:
- Require customer service skills
- Require good communication skills
- Require an understanding of computer and network systems
The correct answers are:
- Require customer service skills
- Require good communication skills
- Require an understanding of computer and network systems
- Require an understanding of business principles