How the density of the customer population of a service center is high near the service center but decrease with increase distance due to the frictional effects of the distance
The density of the customer population near a service center is high because of the convenience it offers to customers who live or work close to it. This convenience is due to factors such as reduced travel time, cost savings in terms of transportation, and better access to the service center's personnel and resources.
However, as the distance from the service center increases, customers begin to experience the frictional effects of distance. These frictional effects include factors such as increased travel time and expense, as well as the inconvenience that comes with increased distance, such as having to spend more time on the road, dealing with issues like traffic jams and difficulty in finding parking spaces.
As a result, the density of the customer population falls as the distance from the service center increases. This is because the frictional effects of distance make it less appealing for customers to visit the service center or make use of their services, prompting them to look for alternative service providers that are closer to them.
To overcome the frictional effects of distance, service centers can employ strategies such as expanding their reach by opening more branches or outlets in different locations, offering remote services via phone or online platforms, partnerships with local businesses or organizations for referrals and support, and improving transportation connectivity to their location. These strategies can help service centers attract a larger customer population even when customers are further away.