What ever happened to the instant messaging help, that was helpful to me and it was cool.
Thank you for using the Jiskha Homework Help Forum. It was very difficult to schedule. It necessitated that volunteers, who also have busy lives, just sit online and wait for someone to ask for help. This way, you can post your question when it is convenient for you and a volunteer can answer also at his/her convenience. If you click on "Live Experts" above to the right you will notice that there are experts out there to help you, but not for free.
The instant messaging help feature that you mentioned was likely a service provided by a specific platform or website. Although I cannot determine the exact platform you are referring to, I can explain the general situation.
Many websites and platforms offer instant messaging help or live chat features to assist users with their questions or concerns. These services are often staffed by volunteers or employees who are available in real-time to provide assistance.
However, maintaining an instant messaging help service can be challenging. It requires having enough volunteers or employees available to answer questions at any given time. Coordinating schedules and ensuring around-the-clock coverage can be difficult, especially when relying on volunteers who have their own busy lives and commitments.
To address this issue, some platforms have transitioned to a system where users can post their questions and wait for replies at their own convenience. This allows for a broader pool of experts or volunteers to provide assistance since they don't have to be online and available immediately.
In some cases, platforms still offer the option for live help, but it may come at a cost. For example, experts may be available for live chat assistance for a fee. This can help ensure that there are qualified individuals ready to provide immediate help, but it also helps support the platform financially.
In summary, the availability of instant messaging help may vary depending on the platform or website you are using. Factors such as volunteer availability, scheduling challenges, and financial considerations can all influence whether or not an instant messaging help feature is offered.