Business English

How do you outline informative and positive message and negative message and persuasive messages?

http://www.google.com/search?q=how+to+outline&rls=com.microsoft:en-us:IE-SearchBox&ie=UTF-8&oe=UTF-8&sourceid=ie7

An outline is an outline. Whether it's outlining positive, negative, informative, or persuasive depends on the content of the original.

=)

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