beautiful china figures

Are you look for an ideal gift for a friend or loved one?Why not choose one of our beautiful china figures to give to someone special.Each figure comes on a wooden stand with a gold plaque where we will engrave your chosen message.

You ordered a gift for a friend from a mail order company.When it arrived it was late and you were not happy with it.Read the advertisment and the notes you made.Then,write a letter to the company,explaining why you are not happy with the gift and asking for your money back.
So i have to make a letter of compaint considering those written above.

Use formal business letter format, and read through all of these to get ideas of what to include and how to phrase things.

http://www.infoplease.com/ipa/A0002121.html

http://www2.elc.polyu.edu.hk/cill/eiw/complaint_letter_constructor.htm

http://www.writeexpress.com/complaint-letters.html

[Your Name]

[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]
[Date]

[Mail Order Company Name]
[Customer Service Department]
[Company Address]
[City, State, Zip Code]

Subject: Request for Refund – Order #[Order Number]

Dear [Customer Service Department],

I hope this letter finds you well. I am writing to express my dissatisfaction with the gift I recently ordered from your company. I am disappointed with the delayed arrival, as well as the quality and appearance of the gift.

As stated in the advertisement, I had high expectations for the beautiful china figure that I ordered as a gift for my friend. However, upon receiving the package, I noticed several issues that have made it inadequate for gifting. Firstly, the gift arrived almost a week later than the expected delivery date, causing inconvenience and anxiety. Moreover, when I examined the china figure, I was disheartened to discover various imperfections. The paintwork seemed sloppy, with visible smudges and uneven brush strokes. Additionally, there were noticeable chips and irregularities on the surface, compromising its aesthetic appeal.

Considering the importance of this gift and the occasion for which it was intended, I am extremely disappointed with the overall quality and presentation. It does not meet the standard I anticipated based on the product description and the price I paid for it.

I kindly request that you arrange for a refund of the full purchase amount, including any associated shipping charges. I believe it is fair to expect a refund in this situation, given the delay in delivery and the unsatisfactory quality of the product.

Enclosed with this letter, please find copies of all relevant documents, including the original order confirmation, the shipping confirmation, and any other supporting evidence that may assist in processing my refund request.

I would appreciate your prompt attention to this matter and a response within [mention a reasonable timeframe, like 10 business days]. Should you require any additional information or have any questions, please do not hesitate to contact me at the phone number or email address provided above.

Thank you for your understanding, and I sincerely hope that we can resolve this matter amicably. I value your company's reputation and hope to continue doing business with you in the future. However, receiving a refund for this faulty gift is of utmost importance to me.

Looking forward to your prompt response.

Yours sincerely,

[Your Name]