Post-closing trial balance

What am I supposed to do when the balance is not equal? As in credits do not match debits. I follow the instructions in the book but no matter what it just does not match, even if i do all the debits on one side and all the credits its 11,000 and 12,000. Do I just leave it unbalanced? Its not an error in computing on my part either.
My accounts are
cash in bank - 4,000 debit
accts receivable - 500 debit
accounts payable 4,000 credit
joy ozaki - capital 7000 credit
joy ozaki - withdrawl 3000 debit
misc expense - 3000 debit
utilities expense 1500 debit

When the credits and debits do not match on the trial balance, it means there is an error in recording the transactions or posting them to the accounts. It is important to identify and correct these errors to ensure the accuracy of your financial records. Here are some steps you can take to find and resolve the discrepancy:

1. Double-check your calculations: Carefully review each account balance and ensure that you have correctly added the debits and credits. Even a small error in calculation can throw off the balance.

2. Verify postings: Check that every transaction has been properly recorded and posted to the correct accounts. Ensure that each transaction has been recorded with the correct amount and in the appropriate debit or credit column.

3. Reconcile subsidiary ledgers: If you have subsidiary ledgers for accounts such as accounts receivable or accounts payable, compare the balances in these ledgers with the corresponding control accounts in the trial balance. Any discrepancies between the two should be investigated and resolved.

4. Trace back through transactions: Starting with the beginning balances of the affected accounts, trace back through each transaction that has been recorded in those accounts. Look for any errors in the original transaction or in subsequent postings.

5. Review adjustments and closing entries: Double-check the adjustments and closing entries made at the end of the period. These entries can sometimes cause imbalances if they are not recorded correctly or posted to the wrong accounts.

If, after thoroughly reviewing these steps, you still cannot find the error causing the imbalance, it is important to seek assistance from a supervisor, colleague, or professional accountant who can provide guidance and help identify the issue. Leaving an unbalanced trial balance can result in inaccurate financial reporting, so it is essential to resolve the discrepancy.