COM 135

Prewriting,writing, ReWriting are 3 main steps in the technical writing process.
Read the following scenario:
As a customer service manager for a local software development company, you want to
create a user manual for one of the software applications your company develops. The
purpose of the manual is to support your customers in purchasing and using the
software.
how you would use
these steps to create the manual mentioned in this scenario.
· Explain the objectives of technical writing.
· Explain the purpose and sub-steps of each step and how they relate to the manual.

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asked by Dawn
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