For the past three months there seems to be an ever-growing problem at our company of DMD Medical Supplies: The quality of work has been poor; the morale of various employees has been brought down; and the workflow has been uneven amongst both teams and the executives. The first problem is with Ruth and the executive team of Frank and Samuel; they are lacking a full time assistant. Ruth is becoming exhausted from doing overtime and not taking any breaks, she is also costing our company 200$ more a month for this overtime. This problem is causing her to submit work that is poorly done, and is affecting Frank as he is very unhappy with the poor quality of her work. The second problem is that Ralph is working without his executive team member Jessica, due to her being away on sick leave. Although her tasks have been spread out between both teams, Ralph is the only team with a full time administrative assistant. Jack who is a supporter for Ralph’s team has also not being doing well. Although he produces good quality work , he seldom shows up for work on time, takes more time on his allotted break schedule and seems to have very little to do in day. These problems are beginning to affect our company and the quality of work we strive to put out to ensure customer satisfaction.

As office manager, I believe the only way to rectify this problem is to sit down and have a meeting with all the parties involved. I would like to set up a meeting as soon as possible with Liz Jakowski, the human resources director, her executive team and my two employee’s Jack and Ruth. This way we would be able to delegate the work equally between everyone on both teams. My first solution to fix the problems at hand is to give both executive teams full time administrative assistants, this would cost the company a bit more money but would result in a more even work flow. It would also give Ruth the opportunity to produce better quality of work and stop her from needing overtime. Frank’s morale would be lifted as he will become less irritated by the poor quality of her work. My second solution that I would like to see take place is that my employee Jack be placed on a 3-month probation effective immediately. He will be required to come to work on time and take his allotted break time given to him. I will be delegating some of Ruth’s tasks over to Jack as he is producing good quality in his work, and by doing so it will solve the problem of him having little to do in a day. My third solution I would ask to take place from Liz Jakowski is that we delegate Jessica’s work out evenly between both teams, if the workload is too much for both teams, perhaps we can hire a temporary replacement for her until we know her exact return date. Considering I can only change what Ruth and Jack do in their day, I truly believe the only way to rectify this issue is by using these solutions and working as one large team. This way we can be sure DMD Medical Supplies continues to produce top quality work to their customers.

200$ <~~incorrect. The dollar sign ALWAYS goes in front of the number.

There are still more run-ons. The best way to find them is to read the paper backwards, one sentence at a time. If what you read is really TWO sentences, then fix it.

It is evident that there are several problems affecting the overall quality of work and the morale at DMD Medical Supplies. To address these issues, the office manager proposes three solutions: providing full-time administrative assistants to the executive teams, putting Jack on probation, and distributing Jessica's workload evenly between the two teams.

To begin implementing these solutions, the office manager should schedule a meeting with all parties involved, including Liz Jakowski, the human resources director, the executive teams, and employees Jack and Ruth. This meeting will serve as a platform for discussing the current challenges and gaining the necessary support to address them effectively.

The first solution is to provide full-time administrative assistants to the executive teams, specifically to Ruth, Frank, and Samuel. This will alleviate Ruth's workload, as she is currently working overtime and submitting poorly done work due to exhaustion. By hiring an assistant for Ruth, she will have more time to focus on producing better quality work, resulting in improved efficiency and satisfaction for Frank. Although this may increase the company's expenses initially, it will ultimately lead to a more balanced workflow and increased quality of output.

The second solution involves putting Jack on a three-month probation. Jack has been showing up for work late, taking excessive break times, and having little to do during the day. By implementing the probationary period, Jack will be required to adhere to punctuality, manage his breaks appropriately, and take on additional tasks that were previously assigned to Ruth. This will help Jack utilize his time more effectively and address the issue of him having little to do, while also promoting accountability and improving his work performance.

The third solution is to distribute Jessica's workload evenly between both teams. Since Jessica is on sick leave, her responsibilities have been divided among the teams. However, it is important to ensure a fair distribution of tasks to prevent overwhelming one team while leaving the other with insufficient work. If the workload proves to be too much for both teams, it may be necessary to consider hiring a temporary replacement for Jessica until her return. This will ensure that the workload is manageable for all team members and maintain the quality of work despite Jessica's absence.

By implementing these solutions and fostering a collaborative environment, DMD Medical Supplies can address the issues affecting work quality and morale. Regular communication, open dialogue, and monitoring progress during the probationary period will help track improvements and make necessary adjustments along the way.