I am suppose to describe what style of decision-making my organization is; but I will be honest, I am not a business major, and this material confuses me. When looking at the company i work for, I recognize that they in the past relied on benchmarking, but now lean towrd a policy of customer first. When making decisions or solving problems they perform gap anylysis and idnetify process inprovement needs and they design and develop models so that they can visulize the problem. They identify and understand problems by comparing data from varied sources in order to use effective approches in order to effectiveley choose a course of action to implement.
After evaluating the decision-making process of my workplace I was to decipher which style their approach was (scientific,collaborative, logical,consensus,and authoratative)
This is my problem, identifying it...I look at their approach and I see a logical style, but in part, I see collaborative effort. Is it possable to engage in both styles, or am I defining the syle incorrectly?
It seems to me, as a non-business person, that the best businesses engage in more than one style.
So, do you feel I have identified the styles properly? They seem to engage in a systematic and anylitical manner, but do so in a collective effort with their team members.
I agree with you.
Thank you for your help.
You're welcome.
It is indeed possible for an organization to engage in both logical and collaborative decision-making styles. Decision-making styles are not mutually exclusive, and organizations often adopt multiple approaches depending on the situation or context.
In your case, it seems that your organization employs a logical decision-making approach through the use of benchmarking, gap analysis, and data comparison. These activities involve using data and analysis to identify problems, understand them, and choose a course of action. This logical approach focuses on using objective information to make informed decisions.
At the same time, your organization also embraces a collaborative decision-making style with the emphasis on a customer-first policy. This suggests that they value input and ideas from various stakeholders, such as customers, employees, and partners when making decisions. Collaboration involves working together, seeking different perspectives, and actively involving others in the decision-making process.
It's important to note that decision-making styles can vary depending on the organization and the specific circumstances. Organizations may combine elements of different styles to suit their needs. In your case, it seems that your organization blends both logical and collaborative approaches to decision-making.