Can anyone help me with this question. when you mediate with the clients what are the advantages and disadvantages of not having a lot of information. I thought since you a a neutral party the amount of information doesn't matter. Please help me.
The more information you have as a mediator (Ombudsman), the better. What IS the job of a mediator?
me·di·a·tor (md-tr)
n.
1. One that mediates, especially one that reconciles differences between disputants.
Sra