According to the SMCR model, problems in communication can arise when the speaker fails to do what?

Are these your choices?

A)maintain eye contact with the receiver
B)speak on the level of the receiver
C)have outside interests
D)have a neat appearance

I'll be glad to check your answer.

According to the SMCR (Source-Message-Channel-Receiver) model, problems in communication can arise when the speaker fails to effectively encode the message. Encoding is the process of converting thoughts and ideas into a form that can be communicated to others. When the speaker fails to encode the message properly, it can lead to misunderstandings, confusion, and ineffective communication.

To understand this concept, let's break down the SMCR model:

1. Source: The source is the person or entity initiating the communication. It could be an individual, a team, or an organization.

2. Message: The message is the actual information or idea that the source wants to convey. It can be verbal, non-verbal, written, or visual.

3. Channel: The channel refers to the medium through which the message is transmitted. It could be face-to-face conversation, phone calls, emails, text messages, or any other mode of communication.

4. Receiver: The receiver is the person or group who receives the message. They decode the message and interpret its meaning.

When the speaker fails to effectively encode the message, it means that they have not conveyed the intended message clearly or accurately. This could happen due to various reasons, such as:

1. Lack of Clarity: The speaker may not have organized their thoughts well or may be using ambiguous language, leading to confusion.

2. Cultural Differences: The speaker may not take into account the cultural backgrounds or language proficiency of the receivers, resulting in misinterpretation.

3. Technical Jargon: If the speaker uses specialized terms or jargon without explaining them, it can lead to confusion for the receiver who is not familiar with those terms.

4. Emotional Influences: If the speaker is agitated, upset, or emotional, they may not communicate the message effectively, as their emotions can interfere with clear expression.

To avoid such problems, speakers can take certain steps to improve their encoding:

1. Plan and Organize: Think through what you want to communicate and organize your thoughts before conveying the message. This will help you articulate your message clearly and avoid confusion.

2. Use Clear Language: Use simple and precise language that is easily understandable by the receiver. Avoid using jargon, unless you're sure that the receiver understands it.

3. Adapt to the Audience: Consider the background, cultural differences, and language proficiency of the receiver. Adjust your language and style accordingly to ensure effective communication.

4. Monitor Your Emotions: Be aware of your emotional state and how it might impact your communication. Try to remain calm and composed, as it will help you convey the message more effectively.

By paying attention to these aspects of encoding, speakers can reduce the chances of problems arising in communication as per the SMCR model.