can u help to have an idea to get the correct answer.for the question below.
AUTOCRATIC,CUSTODIAL, SUPPORTIVE AND COLLEGIAL MODEL.
What model of organizational behavior would be most appropriate in each of the following situations? (Assume that you must use the kinds of employees and supervisors currently available in your local labor market.)
a. Long-distance telephone operators in a very large office
b. Accountants with a small certified professional accounting firm
c. Food servers in a local restaurant of a prominent fast-food chain
d. Salesclerk in a large discount department store
e. Circus laborers temporarily employed to work the week that the circus is in the city
Ir's not my style to use an autocratic style, although I might need to do so for e. I don't think custodial fits any of these scenarios.
I'd use supportive or collegial for the rest.
To determine the most appropriate model of organizational behavior for each situation, let's consider the characteristics and requirements of each scenario:
a. Long-distance telephone operators in a very large office: The most appropriate model would be the Supportive Model. This model focuses on providing assistance, support, and guidance to employees. With a large team of telephone operators, it is important to create a supportive work environment that fosters communication, teamwork, and offers resources for training and development.
b. Accountants with a small certified professional accounting firm: The most appropriate model would be the Collegial Model. This model emphasizes collaboration, mutual respect, and shared decision-making. In a small accounting firm, it is crucial for accountants to work together as a team, sharing knowledge, and collectively contributing to the success of the firm.
c. Food servers in a local restaurant of a prominent fast-food chain: The most appropriate model would be the Autocratic Model. This model focuses on clear direction and strict supervision. In a fast-paced and customer-oriented environment, it is important for food servers to follow specific rules and procedures to ensure efficiency and consistency in service.
d. Salesclerks in a large discount department store: The most appropriate model would be the Custodial Model. This model emphasizes the well-being and welfare of employees. In a large department store, with numerous employees, it is important to provide security, benefits, and rewards to create a sense of loyalty and satisfaction among salesclerks.
e. Circus laborers temporarily employed to work the week that the circus is in the city: The most appropriate model would be the Supportive Model. As temporary workers, it is essential to provide clear communication, adequate training, and support to ensure their success during their limited time of employment.
Remember, the appropriateness of each model may vary depending on the specific circumstances and individuals involved.
To determine which model of organizational behavior would be most appropriate in each of the given situations, you need to understand the characteristics of each model and analyze the specific requirements and dynamics of the situation.
1. Autocratic Model:
The autocratic model is characterized by centralized decision-making, with little employee participation or input. The supervisor has a significant amount of authority and control over the employees. This model is most effective in situations where there is a need for quick decision-making, clear directives, and strong supervision.
2. Custodial Model:
The custodial model focuses on providing economic security and benefits to employees. The organization takes care of employee needs and provides a stable work environment. This model is suitable for situations where employee retention and satisfaction are crucial. It emphasizes rewards, benefits, and job security.
3. Supportive Model:
The supportive model promotes teamwork, collaboration, and open communication between supervisors and employees. It emphasizes employee well-being, growth, and development. This model is effective in situations that require creativity, problem-solving, and active employee involvement.
4. Collegial Model:
The collegial model emphasizes the autonomy and expertise of employees. It encourages self-management, decision-making, and mutual respect between supervisors and employees. This model is suitable for situations that require highly skilled and motivated employees.
Now, let's analyze each situation and determine the most appropriate organizational behavior model:
a. Long-distance telephone operators in a very large office:
Considering the need for quick decision-making and strong supervision, the autocratic model would be suitable in this situation. Given the high volume and need for efficiency in this role, centralized decision-making and clear directives would be most effective.
b. Accountants with a small certified professional accounting firm:
Given the nature of their profession and the need for expertise, the collegial model would be more appropriate in this situation. Accountants require a high level of autonomy and collaboration within the organization.
c. Food servers in a local restaurant of a prominent fast-food chain:
In a fast-paced and customer-centric environment, the supportive model would be suitable. Encouraging teamwork, open communication, and employee well-being would help promote a positive customer experience.
d. Salesclerk in a large discount department store:
Considering the need for clear directives, supervision, and effective customer service, the autocratic model would be appropriate in this situation. However, elements of the supportive model can also be incorporated to promote employee well-being.
e. Circus laborers temporarily employed to work the week that the circus is in the city:
Given the temporary nature of their employment and the need for quick coordination, the custodial model would be appropriate in this situation. Providing economic security, benefits, and a stable work environment would help retain and motivate the laborers.
Remember, these are general guidelines, and the best model can vary based on specific variables and organizational dynamics.