computer problem

i really need help in this....every time i try to download a program...for example...family feud it stops at 16 or less than that percent...it cant be my memory or my hard drive...i have plenty of that...just got new memory..so im really confused as maybe i clicked on something that's making me not being able to download...my java doesnt even work right...any suggestions on this problem i would be appreciative..thank you

http://www.jiskha.com/display.cgi?id=1163421339.1163423264

=)

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asked by sheila

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