You are a technical writer in a large company, working on a training manual to help hew users learn the company’s computer system. Employees will use your manual in training seminars taught by your company’s trainers. The manual will also serve as an on-the-job reference later. Both the system analysts who designed the computers system and the trainers will comment on the draft. The trainers would be classified as what kind of audience for your manual? A. Watchdog, B. Gatekeeper, C. Primary, D. Secondary
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In order to determine the classification of the trainers as an audience for the manual, let's understand the different roles that are typically associated with technical writing.
1. Watchdog: A watchdog audience is usually responsible for reviewing and ensuring the accuracy and compliance of the information provided in the manual. They act as quality control and provide feedback on technical accuracy, correctness, and adherence to standards.
2. Gatekeeper: A gatekeeper audience is responsible for reviewing and approving the content before it can be published. They have the authority to make decisions about what information should be included or excluded from the manual.
3. Primary: A primary audience refers to the main target users who will directly utilize the manual for training purposes. They are the end-users of the computer system and will rely on the manual to learn and navigate through the system.
4. Secondary: A secondary audience refers to people who may indirectly benefit from the manual. They may use it for reference or clarification, but they are not the primary target users.
In this scenario, the trainers who will be teaching the training seminars and utilizing the manual are playing a crucial role in the training process. They will be directly interacting with the primary audience (employees) and using the manual to facilitate the training sessions. Therefore, the trainers can be classified as the primary audience for the manual (Option C). They will use the manual to guide and instruct the employees during the training seminars. Additionally, their comments and feedback will help improve and enhance the effectiveness of the manual in meeting the needs of the primary audience.