Which of the following is a challenge to building goodwill? (Points: 5)
Stating that the customer's criticism of the company is justified
Stating that the company has made an error
Making it easy for the customer to respond
Is C correct any other opinions please?

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2. 👎 0
3. 👁 197
1. Please label the choices: A, B, C, D.

Sra

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2. 👎 0

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