promotion into supervision think about roy's personal attributes and goals and about how he might appy those abilities and reach those goals as a supervisor

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  1. I need a second opinion on questions 1-3 of the story.

    What Should I Do Next?
    Kim Allred is relatively new as a supervisor, having
    been promoted only two months ago. Before her promotion,
    she had worked for the company for seven
    years as a sales specialist in office equipment. There
    is no doubt that she is a whiz at selling office equipment.
    Because of her accepted expertise in the field,
    it was natural for her to be promoted when the supervisory
    opening in office equipment sales became
    Yesterday, Kim received a memo from her boss, Ed
    Jackson, stating that all departmental plans for the next
    fiscal year were due by the end of the month, which
    was 10 days away. She immediately went into a panic.
    She had never prepared a formal plan, and she had no
    idea what was required. After worrying over the matter
    for a day, Kim decided that the best thing to do
    would be to ask Ed for some guidelines.
    Kim: Ed, yesterday I received your memo regarding
    next year’s plan. I’ve never prepared a formal
    plan, and frankly, I don’t even know where to
    Ed: Calm down, Kim. I apologize for forgetting
    that this is your first go-around in the planning
    process. What I am looking for is a plan for
    attaining the objectives that we agreed upon
    for your department last month. In other
    words, the ABCs of how you plan to
    accomplish each objective.
    Kim: In other words, you want a written explanation
    of just how I expect to accomplish each
    objective. Just how detailed should this plan
    be, and what format are you looking for?
    1. How would you answer Kim’s questions if you
    were Ed Jackson?

    2. How would you go about preparing this plan if you were Kim Allred? (Suggest a framework for
    Kim to follow.)

    3. Do you think Kim’s initial reaction to the
    planning process was unusual? Why or why

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