As a result of reengineering, work processes are:

radically redesigned and simplified.
turned over to outside companies.
made much more complex.
controlled by computer programs.

Would it be A?

I don't know. I don't know which reengineering you mean, nor what its goal is. Any of those answers could be correct, depending upon what the purpose of the reengineering is.

One would hope that a is the answer, however in reality, changes often have consequences that were unforeseen. A good engineering rule is , "if it is working, don't mess with it"

As a result of reengineering, work processes typically involve radically redesigning and simplifying them. This means that the processes are carefully analyzed and optimized to remove unnecessary steps, reduce waste, and increase efficiency. The goal of reengineering is to streamline the processes and make them more effective.

Reengineering does not necessarily mean that work processes are turned over to outside companies. While outsourcing may be a strategy implemented during reengineering, it is not the core characteristic of the process. The focus is primarily on improving internal processes and operations.

Similarly, the objective of reengineering is not to make work processes more complex. On the contrary, the aim is to simplify them and make them more efficient. Complexity in processes is often seen as a problem that needs to be addressed during reengineering to increase productivity.

While computer programs and automation can play a role in reengineering, they are not the sole means of controlling work processes. Computer programs can be used to automate certain tasks, but the overall process design and control is still managed by humans.

In summary, the most notable impact of reengineering on work processes is the radical redesign and simplification to improve efficiency and effectiveness. While there may be other elements involved, such as outsourcing and automation, they are not inherent to the concept of reengineering.