WHY DOES FACEBOOK KEEPS SAYING IM OFFLINE AND IM NOT? WHAT CAN I DO TO STOP THAT?
Contact Facebook directly at this site.
http://www.facebook.com/home.php?#!/help/?ref=pf
thx but it stil doesnt help :[ my friends keep saying in offline but im really not
If Facebook keeps saying that you're offline even though you are not, there could be several reasons and possible solutions to consider:
1. Check your internet connection: Ensure that you have a stable internet connection. You can try opening other websites or apps to verify if your internet connection is working properly.
2. Clear cache and cookies: Accumulated cache and cookies data might be interfering with Facebook's performance. Clearing the cache and cookies can help resolve this issue.
- In Google Chrome, go to the settings menu (three dots at the top right corner) > More tools > Clear browsing data. Then, select "Cache and Cookies" and click on "Clear data."
- For other browsers, you can find similar options in their respective settings menus.
3. Restart the Facebook app or website: Close the Facebook app or tab completely and then reopen it. Sometimes, this simple action refreshes the connection and resolves temporary glitches.
4. Update the Facebook app or browser: Make sure you are using the latest version of the Facebook app or your web browser. Outdated versions may not work properly and could lead to connection issues.
5. Disable VPN or proxy: If you're using a Virtual Private Network (VPN) or a proxy server, try temporarily disabling them and check if the problem persists. Sometimes, VPNs or proxies can cause conflicts with the Facebook server.
6. Disable battery-saving mode or data saver: If you have battery-saving mode or data saver enabled on your device, it may limit the functionality of certain apps, including Facebook. Try disabling these modes and see if it resolves the issue.
7. Check Facebook settings: Ensure that you haven't accidentally enabled any settings on your Facebook account that could cause you to appear offline. Go to the Facebook settings menu and check the "Active Status" option to confirm that you are set to online.
8. Try accessing Facebook from a different device: If possible, try logging into your Facebook account from a different device, such as a computer or a different mobile device, to verify if the issue is device-specific.
If none of these solutions work, it may be a temporary issue on Facebook's end. In such cases, it is recommended to wait for a while and try again later or contact Facebook support for further assistance.