the customer service department resolved 106 of 120 customer complaints in a one-hour time span.To the nearest thousandth,find the reolve rate of the customer service department
106/120 = ?
To find the resolve rate of the customer service department, you need to divide the number of complaints resolved by the total number of complaints and then multiply by 100 to get a percentage.
In this case, the number of complaints resolved is 106, and the total number of complaints is 120. Therefore, the resolve rate can be calculated as follows:
Resolve Rate = (Complaints Resolved / Total Complaints) * 100
= (106 / 120) * 100
To the nearest thousandth, you can use a calculator or perform the calculation as follows:
106 / 120 = 0.8833333333
Multiplying this by 100 gives:
0.8833333333 * 100 = 88.33333333
To round to the nearest thousandth, we round the number to three decimal places:
Resolve Rate ≈ 88.333
Therefore, the resolve rate of the customer service department is approximately 88.333%.