Good writing costs companies money and these costs increase significantly if the communication is ineffective. Which of the following pairs would NOT be two additional costs to the company if written communication is poor? (Points: 5)
Paper and wasted time
Postage and legal problems
Computers and software
Lost goodwill and document cycling
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A small startup software developer company needs to create a program that will calculate the pay of its employees. For the first version of the program, the company wants the program to accept an employee’s name, the number of hours the employee worked, and the hourly pay rate. The program will then calculate the gross pay, display the employee’s name, number of hours worked, pay rate, and gross pay.
To determine which pair would NOT be two additional costs to the company if written communication is poor, we need to analyze each pair and see if they are related to poor writing.
1. Paper and wasted time: Poor written communication can lead to the need for rewrites, revisions, and multiple drafts, which would require more paper usage. Additionally, if the communication is unclear or confusing, it might take longer for the recipients to understand the message, leading to wasted time. So, this pair is likely to be two additional costs.
2. Postage and legal problems: If written communication is poor, it might result in the need for sending additional correspondence or documents to clarify misunderstandings or correct errors. This would incur additional postage costs. Additionally, if important information is not effectively communicated or interpreted incorrectly, it may lead to legal problems. Therefore, this pair is also likely to be two additional costs.
3. Computers and software: Poor writing is not directly linked to the costs of computers and software. While computers and software are necessary tools for written communication, the quality of writing does not impact the cost of these resources. Therefore, this pair is NOT two additional costs related to poor writing.
4. Lost goodwill and document cycling: Poor writing can result in miscommunication or confusion, which can lead to strained relationships with clients, customers, or other stakeholders, resulting in lost goodwill. Additionally, if the communication is not clear or does not meet the intended purpose, it may require repeated revisions or circulation, leading to document cycling. Therefore, this pair is likely to be two additional costs.
Based on the analysis above, the pair that would NOT be two additional costs to the company if written communication is poor is "Computers and software."