(TCO1) Real disagreements between people are usually not present because members like to appear flexible during this stage of group development: My answer storming
norming
storming
adjourning
forming
9. (TCO1) Group goal statements should be: my answer acceptable and understandable, but not so challenging as to offend
worded generally and broadly to encompass all group member's wishes
specific, challenging and accepted without discussion
acceptable and understandable, but not so challenging as to offend
specific, challenging and agreed upon by enough members of the group to motivate the group
10. (TCO1) Norms that evolve informally are different then formal norms in that: my answer informal norms are easier to enforce
informal norms are easier to enforce
informal norms evolve during the beginning stages of a group's formation
informal norms may never be discussed by the group
informal norms include ground rules
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For question 9, group goal statements should be specific, challenging, and agreed upon by enough members of the group to motivate the group. To arrive at this answer, you can eliminate the options that do not fully align with the characteristics of effective group goal statements. Worded generally and broadly to encompass all group member's wishes may not be specific and challenging enough, while being specific, challenging, and accepted without discussion may not necessarily ensure that enough members of the group are motivated. Therefore, the best option is specific, challenging, and agreed upon by enough members of the group to motivate the group.
For question 10, norms that evolve informally are different from formal norms in that informal norms may never be discussed by the group. To arrive at this answer, you can eliminate the options that do not accurately distinguish informal norms from formal norms. Informal norms are not necessarily easier to enforce or limited to the beginning stages of a group's formation. However, the fact that informal norms may never be discussed by the group sets them apart from formal norms, which are typically explicitly established and discussed among group members. Therefore, the best option is informal norms may never be discussed by the group.